The Aruba Certification Program ‘Mi compromiso cu Aruba’ is an educational program designed for every single person working in the tourist industry, which will help enhance the knowledge on our product Aruba and focus on excellence in service, considering a sustainable future environment. In July of 2015, the Aruba Tourism Authority took over the certification platform and as such illustrates its importance of this program for Aruba’s tourism.
By investing in the quality of our people, level of professionalism and consistent knowledge of our product Aruba, we stimulate the workforce in being highly motivated and proud ambassadors for our beautiful island: Arubans that are committed to their island and committed to deliver legendary service that will strengthen Aruba's competitive position on the international tourism market.
This Certification Program will deepen your knowledge of our product Aruba by exploring the most important chapters of Aruba's history and tourism history. By participating in this program you will learn about Aruba's natural resources, culture and attractions. Furthermore, the Aruba Certification Program helps you learn how to deliver an even higher level of service. By enhancing your personal service standards, we are sure you will. The ACP also helps you expand your awareness and personal development by introducing you to the most important aspects of sustainability and what it means for Aruba's development in the coming years.
• Know your product: History of Aruba
• Excellent Service
• Excellent Communication
• Winning Attitude
• Mandatory Island tour (to be scheduled)
For more information on how to register, please contact the Aruba Certification Program through: