Originally Posted by Cyrilo Croes

There is no such thing as "tipping included", at least NOT in Aruba.
Tipping comes from the hearth, it's voluntary and it is not mandatory.
Do not confuse the 10% service charge most restaurants add to your bill as a tip, again if it's mandatory it is NOT a tip.
waiters, bartenders ,bell men and other service personnell know very well that they will NOT receive a tip from EVERYBODY, this is normal and they're used to this.
A charge is obligatory and if it's obligatory it can NOT be a tip , bear this in mind.
Having in mind that in American culture it is a custom( not obligation) that people are used to leave a small gratuity for good service they have made-up this ingenious method ( 10% service charge) .
Diners do'nt mind this charge because they're used to leave a little something for their servers.
In most restaurants this 10% service charge goes into a trunk and it is being used to pay the personnell acording to their ranks f.e. the maitre'd get's a big proportion out of this and then follows his assistant who gets the second highest proportion, then you have the servers ,waiters ,bussboys etc who get to get the lowest proportion.
So when you're thinking that the 10% you left behind is going for your server it actually does not , at least not the whole 10% but a very SMALL proportion of this
Part of this charge also is being used as an insurance, f.e. if something breaks , plates etc etc.
Some restaurants even go to the extent to use part of this sum to purchase new china whenever it's nessecary.
In very few restaurants the 10% goes to your server ,f.e The Hyat hotels restaurants is one of the very few ones
Do not ley anybody tell you that tips are included, it is untrue.
I hope that this info was usefull to you.