Hi and thanks for visiting our beloved Island and for reading my post.
Some restaurants are fair and do inform diners everything about this 15% , but some don't like the idea of having to tell their customers that this charge goes to cover salaries which the're supposed to cover completelly.
F.e in many restaurants the waiters, bartenders etc are being paid below the minimum wage which is against the law and they want you to cover the difference to make it look like they are paying the employees the minimum wage.
That's why they have created this 15% sc, very ingenious though.
Even worst they don't want you to know that YOU are paying for their china whenever they need a new set of this.
They don't have to pay their managers and supervisors a high salary because those are the ones who get the highest proportion of the 15% customers leave behind but they don't want you to know this.
They want you to believe it is a tip, which i have explained already in my previous post, if it a charge it's obligatory and if it's obligatory it is NOT a tip.
Tipping comes from the hearth, you cannot be obligated to tip someone if you don't wish to do so.
What the 15% tells you actually is that whether you like the service or not you still have to tip which is illogical of course assuming that it is a tip.
The info about this that some travel agents provide is info they receive from these same restaurants here in Aruba.
I hope again that this is usefull to you.
About your question , I'm a Taxi licence holder who has been working in the tourism industry here in Aruba for almost 35 yrs now
Regards