[pkornnh]

Any body who know the chain, they are definitely the trend setter and the most expensive of the chain steakhouses.
Did you make your server aware of the issue?
I have been to six different locations and more than once to a few. I once got a steak the was closer to medium rare than medium. They brought out a completely new steak to me within 5 minutes cooked to perfection and the Filet was free of charge.
I am not sure how it we plan on visiting R'sC, Sunset Grille, and LG Smith's during our upcoming 3 week stay and report back to the forum with a comparison.