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Diving Disappointment
Unique Sports should be hiring managers that can take care of these kinds of situations. My last words to the manager was that he "needed to to the right thing" and he did nothing. That shows a lack of understanding of good customer service. These days repeat business is all based on service - good service you go back, bad service you don't.
I reccommend many dive shops to my students based on my experiences. This is going down in my books as a BUST. I will try to email Emmit but I do not have high hopes. How many times do you have to speak to staff to be heard? Oh and I was told that the divemaster was one of the best the shop had.. that scares me. I won't tell you what I offered to do if I saw that divemaster again.....
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