Well...I think I will add my 2cents
...I have flown AA to AUA and have not had a probelm, unless you count the 32,000 frequent flyer miles that expired and they didn't give me fare warning so I could have done something with them before they just vanished !!! When I called to c/o I was told too bad, so sad your problem.......(it was, so what can I say...)
I have also flown Delta ,,,,, 6 of us drove to my friends house in Allentown, PA on Saturday (from Pittsburgh area) just to get 390 dollar tickets to AUA on Sunday....didn't have a problem until we hit Atlanta on way home...sat for an extra 6 hours d/t delays....then had to get a limo home to her house (since taxi service would not renegotiate our return trip on short notice) to get our cars to drive back to the western part of PA...(and miss a day of work not counted in vacation schedudle).
I always fly USAir because they used to have a hub in PIT and flights were always available....I try to stick with them even now because in order to get frequent flyer miles you must be loyal to one company as much as possible...I have only had one mishap with US in all the years flying to AUA with them and that was a no suitcase problem upon arrival to AUA...since I am so trusting we did not pack a carryon with one set of clothing and toiletries and ended up with nothing until late in the afternoon of the next day. The good thing was that since that was the year it rained the entire week we were there from morning til night
I really didn't need much and so used the 100 voucher for me and my husband for gifts to take home....
Anyway, my point is...we all have either experienced or have heard horror stories about the airlines....as a general rule they are not trying to inconvienience you for no reason....but if you get into a situation you are unhappy with...be very nice, speak quietly to the gate agents..they are really trying to help no hinder you...I have found that more helpful than ranting and raving....BUT, when I get home, I write a very detailed letter to the airlines customer relations department and usually get a free ticket out of it. That is my revenge...works almost everytime....
