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Old 12-08-2008, 10:27 AM   #4 (permalink)
B and DChicago
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Join Date: Jul 2008
Posts: 5
I am in awe of your experiences. In 2003 we booked a reservation with the Radisson in The Aruba Tower Ocean view Suite, which we pre paid in full. We were given a regular double bed with a slight view of the ocean but mostly a view of the Occidental. This also was exactly above the Air Conditioner unit. I enjoy reading and drinking dutch coffee when in Aruba in the the morning on my balcony. We also like to play Gin on our balcony in the evening. The air conditioner was so loud we were unable to do either. After checking in and discovering this problem we quickly called and asked not demanded to be moved to a different room. We were told there was no other rooms available. Luckily I am a photographer and I happened to shoot some pictures of our room. A friend who had stayed in teh Aruba Tower Ocean view suite, said that what we stayed in was not the suite or the ocean view. I realized I had paid full price for a Ocean View suite while we stayed in a regular double bed garden view room. The difference was unbelievable. The radisson after some negotiating finally reimbursed us. We did request this trip to have a definite reservation for a king size bed. Money was not an option. We said whatever it takes to have a king size bed with a full ocean view. Arubalisa and Aruba76, I believe you have had wonderful experiences at the radisson, as we did also. Our problems were with management and the way they handle customers. When they switched our room again after we had a $3000 deposit down was inexcusable this time.
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