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I was very saddened to read your post, sorry about your loss and ruined vacation. that being said, I have rented from Anneke for the last four years and found her to be great. Any problems (very few) we have had were fixed with haste, the house and grounds have always been spotless, and she handles our car rentals/dinner reservations for us.
The first time we rented from her she was there to greet us when we arrived and was adamant about setting the alarm; I set it off by mistake once and got a call from the security co. before I could even reset it. If it was an inside job, this would be useless obviously but I believe that she would show some care in who she hires. We have always felt safe and secure.
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 Everything is on hold
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