[Arubalisa]

Originally Posted by cindyo

Was DH able to understand anyone on the phone....think not !!! I know I finally got agrevated with them on a problem and told them to put someone on I could understand.....

It seems the person I spoke to in the afternoon who erased the hard drive, after I specifically told him not to, was in Malaysia. His English was fine.

Dh had some problems and then remembered that we had paid extra for North American tech support on our newest laptop (which I am on now at the orthodontist's office ) and somehow got tranferred over to there. THEN it was a matter of finding someone who could understand the PROBLEM.

Originally Posted by Andrea J.

omgosh that is a nightmare. so sorry to hear of your troubles with the damn DELLS

we had dells and gateways and those got dumped

now we both have hp laptops (knowck wood)

and..............i wish you well and wish you both much patience

Funny you mention HP. We had HP before Dell, bad luck with them as well.

Originally Posted by SanNic44

May I humbly suggest switching to Macintosh? There is a program now that allows you to start a Mac in either Windows or the Mac Operating System. I've used the windows side only a little but things worked fine. Of course, the Mac side is a dream. Mrs. 44 won't even say the letter P and C next to each other.

Anyway, maybe an alternative.

As Captain John Lynch once said, "We have two of everything we need and three of the things we really like."

Bon dia from la isla.

44

Thanks for the info. I will surely mention the possibility of switching over the Mac. He was a Mac user when we first met 14 years ago.

Is it June yet???