Official Aruba Community Forum - View Single Post

Randi · 04-23-2009, 01:41 PM

Hello,

We apologize for the inconvenience caused, we can not confirm these reservations. While maintaining our rates ,there were some mistakes and you could made reservation on it. These prices do not exsist, we can not rent a van for $10. per day.So all these reservations will be cancelled by Avis Aruba. If you want I can confirm reservations for these periods you need a car. Booking now you will have the best rate for high season.

Thanks,

Lidia Pourier
Avis Rent a Car Aruba
Reservations
Tel.(002-97)582-7202
Email:lpourier@avis.aw

I have just spoken with an Avis Customer service representative. They are investigating this whole thing.
What she did tell me was if you booked on the Avis Aruba website and you are not a resident of Aruba, they will be able to NOT honour your reservation. If you booked under Avis.com (US) or Avis.ca (Canada), they maybe.......
You are supposed to book where you reside.

My question is, even if they do "honour" the reservation, what is stopping this location to say they are out of cars when we arrive?

Will keep you all posted!

04-23-2009, 01:41 PM	#92 (permalink)
Randi Senior Member Join Date: May 2007 Posts: 1,516	It was too good to be true! Hello, We apologize for the inconvenience caused, we can not confirm these reservations. While maintaining our rates ,there were some mistakes and you could made reservation on it. These prices do not exsist, we can not rent a van for $10. per day.So all these reservations will be cancelled by Avis Aruba. If you want I can confirm reservations for these periods you need a car. Booking now you will have the best rate for high season. Thanks, Lidia Pourier Avis Rent a Car Aruba Reservations Tel.(002-97)582-7202 Email:lpourier@avis.aw I have just spoken with an Avis Customer service representative. They are investigating this whole thing. What she did tell me was if you booked on the Avis Aruba website and you are not a resident of Aruba, they will be able to NOT honour your reservation. If you booked under Avis.com (US) or Avis.ca (Canada), they maybe....... You are supposed to book where you reside. My question is, even if they do "honour" the reservation, what is stopping this location to say they are out of cars when we arrive? *Will keep you all posted!* __________________ Randi Next Aruba trip in Last edited by Randi; 04-23-2009 at 01:52 PM.