Quote:
Originally Posted by DANNYO
???If we don't get a conformation from Avis stating that the rate is wrong,should we contact them or just cancel the reservation ourself.They only have my name no credit information was given.I have my backup plan so I'm just waiting to see what happens to the first thats tries to rent.
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My suggestion is this:
To make sure Aruba Avis is dealt with properly we need to make Avis International aware of the situation. Call and ask for customer service and ask them to enquire if this is a legitimate confirmation. If the answer is no, ask them why you were not informed as they have your email address. Then lodge a "complaint" which will generate an internal investigation. Make sure they don't just look at the confirmation number and say "yes", tell them there has been some issues with reservations with this Avis outlet.