Quote:
Originally Posted by Randi
Zippy, you are correct in theory but the issue is that they have not contacted anyone to let them know that it is an error. Smells of a bit of a scam?? Get to Avis and they tell you it is wrong but you can have a car at a much higher price??  That is not right. If there was an error and they are very aware of it by now, then you need to go over the reservations and start sending emails apologizing and giving out the correct information. Possibly a little something for good will for all of the confusion. That is what is at issue now!! |
Randi,
I am in agreement with you..IF Avis would have emailed me to explain the error and then let me know what the real price of my reservation will be costing me, then I would say okay it was a mistake. BUT the fact that they aknowledge it to be a mistake but are not making customers aware smells fishy to me also.
What if I were to go there and walk in and find out the price is double and that I can't get a better deal elsewhere because I wasn't looking before my arrival...then they have you by your boot strings....which is what I think they planned to do all along........shame on them !!!!!!
