04-30-2009, 05:31 PM
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#169 (permalink)
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Moderator
Join Date: May 2007
Location: Boca Catalina
Posts: 10,675
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Quote:
Originally Posted by buffettman21
Just got off the phone with avis corp (customer service) and have recognized my claim. We were told to fax a copy of the original confirmation (77.51) to them and they would see what they could do. I did have to rebook my avis rental car for the week for $211. Long story short, Sounds like we WON the case and will get refunded the difference 48 hrs after the car is returned. We have a claim number that states this so I think everything is koser. Now I can sit back and relax. 2 days til paridise! Hope everyone else has the same luck!
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My dh received a similar explanation today. Basically go pickup the vehicle, pay what ever they charge you and then contact us [Avis US]after you turn the vehicle in. We have decided that for the possibility of having to pay $600+ vs. $260, we are just not willing to take that kind of chance.
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