Quote:
Originally Posted by Arubalisa
Funny I had that exact conversation with Ardley from Royal. I tried to emphasize as nicely as possible that the "word" of poor vehicle conditions were going to get around the forums on the internet.
He explained the extraordinary cost of new vehicles, much more so than simply purchasing one in the U.S. made business very difficult for them.
I know I used to, but no longer, am able to recommend them in good faith. 
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HMMM, too bad you didn't ask Ardely where my refund was!!
Perhaps he was still trying to go through his spam for my emails!
When checking out a car in March, we did inquire about what kind of van we would like for our December trip. They told us that they were getting a newer van in soon but it would be rented out at a higher rate than the older one. They advertise the cost of a van on their website but when you get there if you don't like it and want a newer model then they will charge you for it??
