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Thanks CindyO, I think that swagmaster's good words for Avis would have been different had we not pushed for a good resolution to this situation. Of course, we are hoping that all the reservations will be honoured especially when we get into the busy season.
In the spirit of co-operation, I asked before on the other thread if I should possibly change my signature... I am considering altering but not eliminating it as we are not home free yet.
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