Quote:
Originally Posted by myantz
Well, I don't know if anyone has actually tried to use the promo/rate reservation in person but I have spoken to a few US reservation agents and Avis customer service who have told me the reservation is valid and has to be honored. I am arriving in 4 days and will advise if I have a problem or not.
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Great, we look forward to the update.
There was a bit of confusion way back with Avis as initially they (customer service) said it had to be honoured but then back tracked as Aruba Avis is not part of the same Avis in Canada and the US. It is a franchise so they can not force them to honour the rate. That is why we are all so worried. Again, way back I was told they could only do an investigation if I got in writing that they were not going to honour the reservation. I did get that and an investigation ensued. For whatever reason, they have now said that they will honour the reservation.