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Old 06-06-2009, 07:03 AM   #26 (permalink)
rob o
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Join Date: Mar 2008
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Quote:
Originally Posted by Arubalisa View Post
For all of the OM&TS experts...
We have a reservation which was confirmed by OM&TS via email.
I emailed them 10 days ago to change the date and did not receive a reply.
I emailed THEM again 3 days ago and have not received a reply.
I am watching my SPAM folder like a hawk so don't believe it went there.
Do I really need to spend our hard earned money on an international phone call just to get this restaurant to respond to our request?
How about e-mailing your concierge and having them do your "dirty work"?

I called, but we have a plan where it costs us just 59 cents per minute. Never got an e-mail reply.
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