[Arubalisa]

Originally Posted by rob o

How about e-mailing your concierge and having them do your "dirty work"?

I wish I had her email.

I am just slightly annoyed that we had plans to go there and would obviously spend $200+ and our "little" bit of business is obviously not worth the courtesy of a reply. They had plenty of time to acknowledge my original reservation so it is not like they NEVER read their email.

Just had the idea of making a new reservation through the form on their website. That was how I made our original reservation. In the comment box of course I stated that I was cancelling our "other" reservation as well as requesting the new one.

We shall see...