Quote:
Originally Posted by ladyg2u
We are all back from Aruba and the other couple returned the rental on Saturday
although it did not go smooth we will not have to dispute with Avis in the state's. My cousin said she returned the rental and the lady that waited on us when we arrived was off and she did not put any comments in the computer everything was on paper and the guy that was waiting on her did not want to honor any of her notes and wanted to bill us the total amount and we could call Avis to get the charges reversed my cousin was persistent and when she got on the plane our agreements honored the total bill was $350 taxes and insurance but we could live with that because it could have been much higher.
Love Aruba cant wait to return andI will post my cousin's trip report because she had a blast.  |
OK, can you slowly (perhaps with some periods
)try and explain what happened? What was her bill supposed to be as per her contract? What notes and where was her confirmation that had her contract amount?