[Andrea J.]

Gotta love it.
Truly an honorable person.

And making some lemonade here from the lemons.............this is a perfect example of Aruba being Happy and Friendly and Accommodating.
Aruba prides itself on its people, its food, its beaches etc... This restaurant has been given reviews as the be all and the end all of fine dining on the water's edge. I for one am thrilled that this person that wrote to Lisa, did not disappoint and helped restore faith in the words "customer service"

Andrea

Originally Posted by Arubalisa

I opened my email this a.m. to find an email from the owner of Old Man & the Sea dated 1:32 a.m. Obviously he is a gentleman dedicted to his work.

The email included a sincere apology and some details as to the facts behind what had happened "behind the scenes" that evening.

The owner also detailed the steps and actions he is taking in order to make his restaurant the best that it possibly can be.

Dh and I are both satisfied in knowing that he does indeed care very much about his restaurant. Again, it was indeed a heartfelt apology and I thank him for that.