your situation with gandlemans is horrible.
have you been in communications with them?
do you still have your receipt and the appraisal that they gave you when you bought the ring?
when you go back to aruba, go armed with the paperwork.
also too, print out this thread so you can show them that you will state your dissatisfaction online.
hold the line and do not budge.
i would be so po'd that i would bring in a police officer with me and claim robbery!!
i would be standing outside the store with a sign saying Buyer Beware.
( i stood outside a vet's office with a sign saying THEY LOST MY GRANDMOTHER'S CAT. brought the cat in for spaying, went to pick it up and they tried to give me a replacement kitty instead....saying the cat died in surgery. I demanded the body which they could not produce..finally admitted that the cat escaped thru an open door i hope that i kept at least one new patient away. a friend did the same to a car dealership that pretty much held her hostage til she made the purchase. she was intimidated and they held her license. the consumer has power and should use it.)
deceit is terrible and you can and should make waves...........firmly, with class and politeness. follow thru !
ok i will get off my soapbox.
sorry
andrea
Quote:
Originally Posted by mjn109
All I can say is buyer beware! My husband bought me what we thought and were told was a beautiful diamond and sapphire ring set in gold at Gandelmens the day we were leaving this past January. It was a bit small so I asked the sales lady if it could be sized, she said yes and asked when we were leaving, (that day)so I say I would have to do it in the states.
When I got back here, I took it to two reputable jewlers and they both told me the gold was NOT real and neither were the stones & they could not size it because of that fact. I was heartbroken. We don't have alot of money to buy jewlery, we are newlyweds (2yrs almost) and since we bought it on the island where we had our honeymoon, the ring meant alot to me. We are going back to the island with my family in January and are taking it back with the receipt & telling them what happend before we even check in to our hotel. I don't know if they'll help, all I want is for it to be sized so I can wear it, I don't want my money back, I just want to be able to wear it because as of right now I have a $125 ring just sitting in a box.
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