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Old 08-14-2009, 10:49 AM   #1 (permalink)
Arubalisa
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Angry Airlines' Expert on Missing Bags Fights Lost Cause

http://online.wsj.com/article/SB125002419177123735.html

Airlines' Expert on Missing Bags Fights Lost Cause
Mr. Price's Luggage Keeps Getting Mislaid; Buy Insurance, He Says

"In Andrew Price's first year on the job, airlines lost his luggage seven times. ....Mr. Price, 40 years old, who heads the Baggage Improvement Program, a five-year global campaign launched by the International Air Transport Association, an airline trade group in Geneva that is trying to help members step up their luggage game."

The lesson here...always pack a spare outfit in your carry on.
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