[Arubalisa]

Originally Posted by Chadd

When a waiter sees that you have an empty drink and avoids making eye contact so he doesn't have to come over to your table, it has nothing to do with staffing levels. There were a couple excellent bartenders and waitstaff, but the poor ones make a bigger impression most of the time.

Oh sounds a little familiar...from my June trip report...

"Our dd had a problem our second day at the resort. She went to the pizza bar to order a pizza and after fifteen minutes gave up and came back to our palapa crying saying that they, the bartender and his assistant, ignored her.

Dh and I walked with her back to the pizza bar. Felix and Rudy were both working and though there were people at the bar, everyone was being taken care of.

Felix came over and asked me what I needed and I told him what had happened. He seemed very surprised and questioned Rudy about it. Rudy gave it very indifferent shrug of the shoulders, Felix glared towards him and pleasantly took the order and we all moved on.

Dd did not have any trouble the rest of our stay.

Dh late the same day walked up to the bar to get he and I each a drink and Felix was alone tending bar. Rudy was busy counting the tip money and refused to come out from behind the back counter to assist Felix.

Dh went to the front desk and explained what had transpired and Rudy was never seen again at the pizza bar during any of the other 11 days of our stay."