I opened Internet Explorer on my laptop and a LaCabana symbol came up asking me for my room number and how many minutes I would like to use. I did this in my room and my wife did this down by the pool. It was fast, easy & convenient. Since the resort is so large, it's possible that not all rooms have access, but ours did. Before this, I used a notoriously slow & unpredictable dialup service on the island. This is much better.