per aa
i am relaying what the phone person at aa advantage international told me 1 hr ago.
the airline broke the contract when they changed the flights (times/layover/equipment)
if your ticket was purchased with $$
the airlines are required to refund your money fully move you onto a flight that is agreeable to you charge no fees for any of this
or
if your ticket was purchased with airlimes..............you have to take what is offered and if there are advantage seats on better flights, you will be accomodated at no additional charge....................no guarantees though.
clear as mud?
andrea
Quote:
Originally Posted by EHampite
Holly, did AA offer to change your flights to another departure city or date? Did they refund you completely (including taxes) without penalty for canceling your flights? Just curious. Right now we are looking into possibly using our friend's timeshare and just changing our dates altogether! So I have not yet called to see what they will do for us.
I just know in spite of all this hassle, it will be well worth it all once we are relxaing on the Aruban beaches!!  |