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Thread: Alhambra Casino

  1. #11
    jmm
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    Quote Originally Posted by Mr. Ratt View Post
    speak to the powers that be on the island (there must be some sort of regulatory power watching over this stuff), and at very least, tell your fellow tourists AND let the management of your particular resort know.

    Been to Aruba the last three years (started with Honeymoon) and stay at the Bucuti. Because of this, the Alhambra is a frequent stop. Although I never found the staff to be overly friendly, would never expect to have this type of situation (or want to have to deal with this on vacation).

    Glad to hear you loved A***A (we do too) and hope you do return. It really is addicting!

    Forgot to mention, not sure about regulatory agencies, but the casino site is:
    http://www.casinoalhambra.com/
    They post an email of: info@casinoalhambra.com



  2. #12
    Senior Member Mr. Ratt's Avatar
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    " Forgot to mention, not sure about regulatory agencies, but the casino site is:
    http://www.casinoalhambra.com/
    They post an email of: info@casinoalhambra.com"

    Couldn't be much simpler than that....
    Mr. Ratt
    "It's not having what you want, it's wanting what you've got..."
    Aruba.... May 12, 2018... 3pm at the Tamarijn, see you there.
    http://www.heyoka-healing.com




  3. #13
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    Thumbs up

    >>>> "Wow.
    This is a bit of a surprise when I read all this."
    ---- Ditto. Own a timeshare next to Alhambra and never heard or saw anything like that. My son plays the dice table all the time and I can get drinks just watching.
    One night my wife not knowing the house rules took a photo of him throwing the dice. They said Please don't do that again and did not get nasty.
    >>>> "over the last 3 years alhambra has sunk to all time lows."
    ---- Now a few years ago I "think" the Divi Corp took control of the Alhambra so I think comments should be directed there.
    Last edited by TomFrederick; 04-15-2008 at 10:45 AM.

  4. #14
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    The Divi Corporation does own the Alhambra Casino and has a management company running their casinos.

  5. #15
    Senior Member Chip Collector's Avatar
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    Mr. Ratt brings up a point I have wondered about on occasion. Is there a gaming regulatory group? If so, does anyone have their address, telephone number or e-mail address?

  6. #16
    Senior Member danadog56's Avatar
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    I have had nothing but luck at the Alhambra. Have also won quite a bit of money there over the years and never had anyone give me a problem. Of course I have also lost quite a bit of money there as well. I actually found it less "huffy" than some of the high rise casinos, seems that everyone is just there to have a good time. I have also had luck at the Seaport Casino, although it has always been in the early part of the afternoon. I don't know if the reset the slots at night to make the payouts less, but I have sat down at a machine and kept winning to the point I got tired of sitting there and left...of course I was playing nickels slots, but putting in 5 dollars and walking away with a few hundred is not small change !!!!
    ARUBA....HOME AWAY FROM HOME

  7. #17
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    Angry

    I have been going to Aruba now in November for 14 years. I have ALWAYS found that this Casino is absolutely the WORST. The people that work there are the nastiest people with attitudes with no class whatsoever. So unlike the natives in Aruba. Someone who deals with tourism in Aruba should really go there and give all these workers a crash course in being considerate, courteous and friendly to us tourists who by the way keep this island alive. For my money, I rather throw it in the ocean than to give it to Alahambra!!

    The BEST casino on the island is by far, the Marriott.

  8. #18
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    Andrea J.'s Avatar
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    yes a crash course in courtesy and customer service is a good suggestion.
    maybe some of them need a long vacation and time away from the place as well.

    you could email your suggestions to the email for the alhambra that was provided in this thread.

    info@casinoalhambra.com

    i have already sent them my email suggestions/criticisms/copliments.
    andrea

    Quote Originally Posted by yankee girl View Post
    I have been going to Aruba now in November for 14 years. I have ALWAYS found that this Casino is absolutely the WORST. The people that work there are the nastiest people with attitudes with no class whatsoever. So unlike the natives in Aruba. Someone who deals with tourism in Aruba should really go there and give all these workers a crash course in being considerate, courteous and friendly to us tourists who by the way keep this island alive. For my money, I rather throw it in the ocean than to give it to Alahambra!!

    The BEST casino on the island is by far, the Marriott.
    Last edited by Andrea J.; 04-17-2008 at 08:53 PM.

  9. #19
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    This seals the deal for me it is off of our list!! I had felt it has been going down hill, but WOW messing with the cards, Nasty stuff!!!

  10. #20
    Member Red Sox Girl's Avatar
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    This is interesting to read this. I had a bad experience too, not with any of the staff, but with a local couple. Here's my story.

    I'm a slot player (and a cheap one at that. LOL). I go for the entertainment and social value, not because I ever think I'm going to win. So I'm wandering around the penny and nickel slot machines. I notice a bank of machines, and no one is sitting at any of them. I'm sort of looking at them before I sit down to play (slots have gotten so confusing!!!). I notice one of them has 150 credits sitting there - it's a penny machine. I'm standing there for almost 3 minutes - no one is around. So I have a seat and start to play off of the credits. I'm playing for about 5 more minutes and by this point, I'm down to 100 credits. In the meantime, an elderly local woman sits at the machine next to me - we don't really pay each other any mind. She does her thing, I"m doing mine. From out of nowhere, a local woman and her husband walk up to the machine and start in on me - "What are you doing - this is my machine. I left for a few minutes. These are my credits. The chair was leaned up against the machine - it's mine!". I was blown away. She says I've lost her 50 credits (she says $1.00, but in actuality it was only .50) The husband looked like he could hurt someone too. I explain to her that no one was around, the chair was not leaned up against the machine, and how would anyone know the machine was being "saved". The husband is really glaring at me. I don't intimidate easily, but this was starting to feel uncomfortable. So now the other local woman sitting next to me, who paid me no mind jumps in and starts on me also. In the meantime, the husband startst to walk away and I see him walk toward security. THis was enough for me. I say to the woman - what can I do to make this better. Sincerely I'm sorry, but there was no way anyone could tell that machine was in use or being saved. She again tells me I lost $1.00 of her money (again, it was only .50). I apologize and she says it's ok. I'm sort of concerned also of the husband and who he's talking to. I cashed in my ticket (I had about 85.00 to cash in). I then went back to her and handed her $2.00 and said, again I'm sorry and I hope this makes things better for you - good luck. She didn't want to accept it, but I just put it in the tray and walked away.

    After that, I didn't feel comfortable over there.

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