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Thread: 15% service charge or not

  1. #31
    ash
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    Quote Originally Posted by Arubalisa View Post

    IF the 15% went entirely to the server I think a compromise might be that if 15% were added automatically, the customer have the option of REDUCING the gratuity for poor service.

    Again, clarifying the above with the fact that it would have to be shown that the full 15% went to the server and it was not the status quo we suffer now with the vague 15% tip/service charge which goes to ????????
    Well said Arubalisa, and Clarification of the issue is done by ___________ (fill in the blank)

    AGA?

  2. #32
    Senior Member Arubalisa's Avatar
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    Thanks Ash and Zippy...
    Quote Originally Posted by ash View Post
    Well said Arubalisa, and Clarification of the issue is done by ___________ (fill in the blank)

    AGA?
    The same people who are now telling us about the "breakage" charge?

  3. #33
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    Quote Originally Posted by Zippy View Post
    I think this all started when travel to Aruba increased dramaticly over the past few years. In an effort to increase wages and keep people, they imposed the 15%. Now that things are getting a little tight with travelers, and volume is down..... the 15% is now being questioned. It's economics at it's best & worst.
    Ha, this issue reminds me of my first meal in Aruba in 1991 when we tipped on the total of the food, wine, and service charge because we didn't know any better!!! We quickly learned that lesson. But, most restaurants added the service charge back then. In the past 5 -10 years, many of them changed their policy and DID NOT put the service charge in because they discovered they made more money. Now, is it going back to that???

  4. #34
    ash
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    Quote Originally Posted by Arubalisa View Post
    The same people who are now telling us about the "breakage" charge?
    My sentiments exactly!

  5. #35
    Senior Member arubamark's Avatar
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    Short and Sweet!

    Do not add the 15%, leave it up to the paying customer. I do not like being forced to pay something that I do not agree with. That being said, if the service is good I have no problem paying 15% or 20% tip. I feel if it's already included everyone will get the same service without going above and beyond. If it isn't there and they know they have to work for it it you will see a little more hussle and smiles IMHO.

  6. #36
    Senior Member uncle dave's Avatar
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    Agree with Mark 100%
    [SIGPIC]Augusta !

  7. #37
    ash
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    This past December we noticed the 15% service charge was added in a restaurant after the 3% BBO - thus getting taxed on the tax.
    Just an FYI.

  8. #38
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    In the states most servers make only $2.00 to $3.00 dollars an hour so there pay is based on tips.
    Next Aruba trip in

  9. #39
    Senior Member danadog56's Avatar
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    Well, what it really boils down to is this....who really gets the 15% that is attached to the bill....If it is the wait staff, then all is good. If it is the management dividing the bill amount the entire staff, then does that mean they all only get a small salary and depend on the 15% for the rest ??? So, the are all making the same wage and depending on us to furnish the rest ??
    If we go to a restaurant that has this mandatory charged attached...we usually leave a cash tip and give it to the server directly, but here is my next question...are they required to give that money to the house also to be divided up ??? And if they don't are their jobs at risk???
    Too many questions....too little information,,,,
    ARUBA....HOME AWAY FROM HOME

  10. #40
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    We do not agree with the 15% "service charge". I usually try to avoid resturants that add it to the bill.

    We always tip 20%. If we should go to a resturant where 15% is included in the bill, we tip another 5%.

    Every resturant that adds the 15% service charge should post exactly where the money goes. If it is for breakage or whatever, they should change their menu prices & drop the service charge.
    Tom & Karen

    Next Trip: Jan. 6 - April 7

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