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Thread: 15% service charge or not

  1. #51
    Senior Member
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    I tried my best

    Thanks San Nic44,
    I really get energized and try to listen to guests and what their concerns are. As an American myself and a waitress I know how hard this job is. I know that the wait staff is the most important part of the restaurant and the food. I reached out and spoke to a large group and to many other restaurants but unfortunatly I cannot change the system, It has to be all in favor or none. Many restaurants I have to say split the money equally with their staff, Many others proboly do rip off the staff and use the whole 15% for breakage. Many of you should already know who these restaurants are, Those who stamp no service charge are usually the ones who get nothing or the ones who tell you tip not included. My concern is if this happens than the manager should be aware of the situtaion or politely ask the server how the service charge is split amogst them. The only way to know is to ask. Mant restaurants know the secret to a good name is the staff because their service will shine through as well as a great dinner.
    Take care Nic , as always you have great advice
    Capturing the passion and love of your special day in paradise.
    bellarubaphoto@yahoo.com

  2. #52
    Senior Member
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    May 2007
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    Angela

    What is the policy at the Bucaneer regarding the 15%.
    Tom & Karen

    Next Trip: Jan. 6 - April 7

  3. #53
    Member Judy L's Avatar
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    Oct 2007
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    Renissance ocean suites pool bar,private island,Marriott Ocean club pool and pool bar,Marriott Casino,
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    Dan I agree with your comments.We leave 20% if service is good but would ranther have the price a few $$ more and I decide to leave 20% thats because I felt service was good.Last week I felt two restrauants owned by same owner had on the bill the 15% is not a grautity.I mentioned it to the bartender and she said they don't get that the owner keeps it so if we don't leave any ADDITIONAL tip she gets 0.I said then you should work for some other place. We did find about 3 places in 21 nights we ate out that didn't have any service charge and we tipped 20% and thanked them for allowing us to decide how the service was.I do hope someone listens and realizes that US people aren't used to having the tip forced on them.Good subject

  4. #54
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    We ate at the one of the Hyatt's restaurants last night. They included a very nice explanation with their bill about the 15% and how it was divided up. It was a nice touch. Very well done, Hyatt! We had great service and saw that the waiter got 13% which he was taxed on so we left additional money.

    Good way of dealing with a very touchy subject!
    happiness is going to Aruba with your adult kids because they still want to come with their parents

  5. #55
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    Mar 2009
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    So who are the decent moderately priced palm/eagle beach area restaurants that do not add the 15% "service charge"?
    First timer this month

  6. #56
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    Mar 2009
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    I really hate the 15% surcharge, because that's what it is, it has nothing to do with quality service - and I do not tip extra if it is included in the bill. What also aggravates me is that the 3% BBO tax is added on the total that includes the 15%!!! I wonder what the reporting scheme on THAT is.......Sounds like an 18% charge to me!
    I have begun to avoid restaurants that add the fee.

  7. #57
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    I can't remember who charges 15% but there are a number of places, mostly just opened up, that are more reasonably priced. To name a few, Chino Latino, Busters, Cactus Jacks (all new places), Casa Tua, Scala, TGI Fridays, Champions, Dushi Bagels/Charlie's burgers.

    Enjoy!
    happiness is going to Aruba with your adult kids because they still want to come with their parents

  8. #58
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    Quote Originally Posted by ricthemic View Post
    So who are the decent moderately priced palm/eagle beach area restaurants that do not add the 15% "service charge"?
    First timer this month
    Salt & Pepper, Smokey Joe's, Wacky Wahoo, Bingo's, Pam Pam - all no service charge.
    Tom & Karen

    Next Trip: Jan. 6 - April 7

  9. #59
    Member Judy L's Avatar
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    Oct 2007
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    The two Dutch reasturants in the Renassiance Mall (side of movie place) don't add the 15% and food espically Grooper is the best.Reasonable food .When we are at the Ren. we eat there often.They have outside dining and inside.Good reasonable drinks

  10. #60
    Junior Member waltham's Avatar
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    May 2007
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    there is also the 3% gov't charge that brings everything to 18% which is ridiculous.

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