I've been reading some great reviews on this restaurant via trip advisor and as some of you know, I had a great experience as well. Today I read a horrible review on trip advisor and I was in shock. It was actually a very insulting review. Someone ordered steaks and said it tasted like it was marinated in ammonia. I'm like huh? If that were true why didn't they speak up?
They do go around several times asking if everything is ok so I don't know why people don't speak up. Like the conversation I had with the host at Bavaria. He said he goes around a few times asking if the meal is ok and people nod yes and every once in a while to his surprise one of those people post a bad review on trip advisor when he could have made things right if they spoke up.
While they do have steaks at La Terrazza, it is an italian restaurant. Meaning, If I was in the mood for steaks, I would go to Matthews, or MJ, Chalett Suisse etc. Not making any excuses but just saying they specialize in Italian food. Although when I was there, they were cooking some steaks that smelled good to me.