We have always liked Matthews. Each trip we have dined here at least once so it was with confidence that we walked over for an early dinner. It was early, 5:30. We know they have a rowdy happy hour so we expected it so no issues.
The woman who seated us took the drink order. When she came back Tom placed the order because I had gone over to look at the beach. He commented that she kind of made a face at him and he wasn't sure she got the order. I said well I think she's actually the hostess, shrugged and said someone would probably be over. Wrong! The kitchen staff brought out our dinner. A bread basket was dropped off with a spit of butter. Yes, I said spit, amounting to a teaspoon of butter for 2 people and. 4 rolls. Since we didn't know who our server was we asked someone if we could get more butter. Yup, another spit, really! Time goes on, other tables are checked on, they even get an offer of cracked pepper. Us, nothing, no how is your dinner, do you need anything. I say there must have been a miscommunication and no one is assigned to our table. I call someone over and say we don't know who our server is but I would like to get a glass of wine. The guy comes over I say I apologize but we didn't know who was handling this table. His response, "I'll do it." I will say there were all of 4 tables filled in the dining room and my feeling is there is no excuse to ignore someone. Since they add the 15% gratuity they feel no need to give service. Every server had a puss on. The food was just okay. Will we go back, absolutely NOT!