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Thread: restaurants being exceptionally accommodating

  1. #11
    Aruba since 1979
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    Andrea J.'s Avatar
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    i am disgusted!
    is Elements a Bucuti owned restaurant OR is it paying rent and not affiliated in anyway to the Bucuti other than being on the property?

    Quote Originally Posted by Pegmeister View Post
    The funny thing is we can see into the restaurant from our room and over an hour later it’s still basically empty!

  2. #12
    Senior Member Pegmeister's Avatar
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    Quote Originally Posted by Andrea J. View Post
    i am disgusted!
    is Elements a Bucuti owned restaurant OR is it paying rent and not affiliated in anyway to the Bucuti other than being on the property?
    I believe it is part of the Bucuti. My feeling is they at least could have said you can get it to go. Telling us to go to the bar didnít cut it and he was rather abrupt. The funniest thing was when we came back to the room I was looking to see if you could check out via the TV and couldnít find out, but did see a statement about how they want to cater to your every whim! Yea right!

  3. #13
    Senior Member act1966's Avatar
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    Quote Originally Posted by Pegmeister View Post
    I believe it is part of the Bucuti. My feeling is they at least could have said you can get it to go. Telling us to go to the bar didn’t cut it and he was rather abrupt. The funniest thing was when we came back to the room I was looking to see if you could check out via the TV and couldn’t find out, but did see a statement about how they want to cater to your every whim! Yea right!
    Ugh. Vote with your dollars. Outta there!! So disappointed.

  4. #14
    Senior Member cpjones's Avatar
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    WOW.... I am truly amazed at that response. Why would a restaurant not want dessert and coffee folks at that hour with the restaurant empty..???

  5. #15
    Super Moderator Jacki's Avatar
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    Wow Peg, that is terrible. I'm so sorry.

    Back on topic - Madame Janette has gone out of their way to accommodate, after originally saying no to my request to change out the protein on a meal, they did bring out the dish I requested.
    Jacki ~ loving Aruba from NJ

  6. #16
    Senior Member cpjones's Avatar
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    I've really had no issues with restaurants accommodating us during our trips. One really outstanding accommodation was a fulfilled request by the Sunset Grille for a discontinued appetizer..... the Vegetable Stack...... it was set up via email before our arrival and was exactly as DW remembered it.

  7. #17
    Senior Member Aruba4ever's Avatar
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    At north of $500 per night they better be pulling out all the stops to make you happy....I don't mind paying for 1st class BUT it better be 1st class if I am paying for it...sorry the Bucuti did not live up to the hype. My only contact with them was less than stellar as well. I left a message on their machine to try and set up a dinner reservation at Elements and they NEVER returned my call- my call was for the same day so maybe you not only need reservations but you need to make them days in advance....I won't spend a dollar here based on the lack of return call and your less than ideal experiences.

    Quote Originally Posted by act1966 View Post
    Ugh. Vote with your dollars. Outta there!! So disappointed.

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