Hello all, I've read a few post of folks who had trouble getting through to Civil Hall and thought I'd share my experience. I've gotten through only when I've called (0112975834400) between the hours of 7:45am-8:30am and pressed '0'. Be prepared to be on hold so if using a calling card be sure to have atleast 45 minutes. If you are calling from outside of aruba they will try to gather the information while you are on hold. If you are in aruba they will ask if they can call you back with the information. But I'd imagine that if you were in Aruba and had a question you would just take a trip there. I hope this helps someone!