Slhinkle - thanks for your feedback. I took some time off this subject matter as you can see to just remove myself from being so upset. paul never gave us the rest of our photos and never touched up all our shadows etc. He is a cash only person which we had already paid him in full. I asked that he refund us a portion of that payment for not providing us the service he agreed to and I haven't received anything. I just wanted to advise so no one else finds themselves stuck in this situation. Thanks for the help though!