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Weddings & Honeymoons Planning your wedding and honeymoon adventures?

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Old 02-16-2011, 02:16 PM   #1 (permalink)
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Occidental Grande

Hey there!
I am set to get married at this resort this year, and was wondering if anyone has gotten married there within the last couple months or so. My wedding planners name is Kymberely and she is very slow to answer questions. I was just wondering details or advise to make the planning go smoother.

I am so excited, but a little nervous about this resort.

Thanks
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Old 02-20-2011, 12:18 AM   #2 (permalink)
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Getting Married at the Occidental is wonderful and so is Kimberley. I shot a wedding there last week, it was beautiful.
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Old 02-21-2011, 03:15 AM   #3 (permalink)
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I see this posts returning all the time about slow or non responding wedding planners, and the answers that's say its normal on Aruba.

To be honoust we plan an average of 150 weddings a year, and there is always time to answer our brides the same or next day. OK we work 12hrs a day 7 days a week, maybe that's the difference.

So is it normal not to respond ? ....... For us NO.
Sure I agree that next week weddings have more priority then next year weddings, but still.........

Please ask your wedding planner kindly to keep you informed about the whole process.

Regards,
Robert
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Old 02-21-2011, 02:32 PM   #4 (permalink)
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Occidental Grand

I totally agree with Robert. We always make time to respond to our clients in a timely manner.
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Old 02-25-2011, 04:52 PM   #5 (permalink)
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To be honest, most of the community has a Blackberry, and it makes it possible to respond to brides within minutes!!!

Approach your wedding planner, and stress the importance of this day and demand her attention to all your requests...

Jason Margarita
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Old 02-25-2011, 04:57 PM   #6 (permalink)
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Haha Jason, that would be you and me. Wedding Planners that work for resorts do not get their emails on their phones. Slow down does.

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Originally Posted by Jason_Margarita View Post
To be honest, most of the community has a Blackberry, and it makes it possible to respond to brides within minutes!!!

Approach your wedding planner, and stress the importance of this day and demand her attention to all your requests...

Jason Margarita
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Old 02-25-2011, 05:00 PM   #7 (permalink)
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Really??? I know that Juney of Renaissance does and Abi of RIU does as well...I just think the time has come that they all should be given BB's! ;-)
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Old 02-25-2011, 05:05 PM   #8 (permalink)
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Really??? I know that Juney of Renaissance does and Abi of RIU does as well...I just think the time has come that they all should be given BB's! ;-)
I agree with you, but I do know that most of the others do not. Check my FB wall, I'm going to share a video for you.
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