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Thread: Torn about location... RIU vs. Renaissance

  1. #21
    Senior Member Arubalisa's Avatar
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    Quote Originally Posted by JLEW1818 View Post
    I didn't think drinks were?

    more info ?
    Your travel agent would need to book the "Escape! Inclusive Package" which does include standard, but not "certain deluxe spirits and cordial[s]"

    Valid for stays between April 24 and December 22, 2011

    Rate Rules

    * * * * * * * * ESCAPE! INCLUSIVE PACKAGE * * * * * * * *
    PACKAGE INCLUDES
    - Resort Room at the Renaissance Marina Hotel
    - Room taxes and service charges
    - Unlimited standard brand beverages including frozen
    drinks in Renaissance operated outlets
    *
    - Daily breakfast buffet in Renaissance operated outlets*
    - Daily a la carte or buffet lunch in Renaissance operated outlets*
    - Daily a la carte or buffet dinner in Renaissance operated outlets. Dinner is defined as one Appetizer or Salad, one entree, and one dessert
    - 15 percent discount on indoor spa treatments
    - Casino match play coupon of $10 per adult, per stay
    * Renaissance operated outlets are BLUE (L/D), Aquarius (B/L/D), Captain's Corner (B/D), L.G. Smith's (D), Papagayo (L), The Lounge (D), and Sole (L/D)

    PACKAGE DOES NOT INCLUDE
    - Room service, in-room movies, and/or minibar
    - Watersports and diving
    - Retails store purchases
    - Tours and transfers
    - Beverages in the casinos
    - Spa treatments or massages
    - Incidental charges, including but limited to phone calls and internet use
    - Bottled wine, champagne, and certain deluxe spirits and cordial purchases

    TERMS AND CONDITIONS
    - Valid for stays between April 24 and December 22, 2011
    - Minimum 4 nights stay required
    - Prices are in US dollars, per room, per night, based on double occupancy
    - Dinner at L.G. Smith's is limited to the Silver Menu
    - Maximum number of guests allowed in a Resort Room is two (2) adults, ages 18 and up
    - Unused portions are non-refundable and non-transferable

  2. #22
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    Quote Originally Posted by Arubalisa View Post
    Your travel agent would need to book the "Escape! Inclusive Package" which does include standard, but not "certain deluxe spirits and cordial[s]"

    Valid for stays between April 24 and December 22, 2011

    Rate Rules

    * * * * * * * * ESCAPE! INCLUSIVE PACKAGE * * * * * * * *
    PACKAGE INCLUDES
    - Resort Room at the Renaissance Marina Hotel
    - Room taxes and service charges
    - Unlimited standard brand beverages including frozen
    drinks in Renaissance operated outlets*
    - Daily breakfast buffet in Renaissance operated outlets*
    - Daily a la carte or buffet lunch in Renaissance operated outlets*
    - Daily a la carte or buffet dinner in Renaissance operated outlets. Dinner is defined as one Appetizer or Salad, one entree, and one dessert
    - 15 percent discount on indoor spa treatments
    - Casino match play coupon of $10 per adult, per stay
    * Renaissance operated outlets are BLUE (L/D), Aquarius (B/L/D), Captain's Corner (B/D), L.G. Smith's (D), Papagayo (L), The Lounge (D), and Sole (L/D)

    PACKAGE DOES NOT INCLUDE
    - Room service, in-room movies, and/or minibar
    - Watersports and diving
    - Retails store purchases
    - Tours and transfers
    - Beverages in the casinos
    - Spa treatments or massages
    - Incidental charges, including but limited to phone calls and internet use
    - Bottled wine, champagne, and certain deluxe spirits and cordial purchases

    TERMS AND CONDITIONS
    - Valid for stays between April 24 and December 22, 2011
    - Minimum 4 nights stay required
    - Prices are in US dollars, per room, per night, based on double occupancy
    - Dinner at L.G. Smith's is limited to the Silver Menu
    - Maximum number of guests allowed in a Resort Room is two (2) adults, ages 18 and up
    - Unused portions are non-refundable and non-transferable

    do you have a link? Thanks!

  3. #23
    Senior Member Arubalisa's Avatar
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    Quote Originally Posted by JLEW1818 View Post
    do you have a link? Thanks!
    If this link https://www.marriott.com/reservation...ogramCode=XTEG does not work, plug in some dates manually and go to "special rates" and then "rate rules"

    Escape! Inclusive Package in the Caribbean, Mexico and Costa Rica

    http://www.marriott.com/specials/mes...OfferId=133633



  4. #24
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    Quote Originally Posted by Arubalisa View Post
    If this link https://www.marriott.com/reservation...ogramCode=XTEG does not work, plug in some dates manually and go to "special rates" and then "rate rules"

    Escape! Inclusive Package in the Caribbean, Mexico and Costa Rica

    http://www.marriott.com/specials/mes...OfferId=133633

    Very impressive. Are all the restaurant/bars located at the hotel?

    So basically you can eat anywhere you want for lunch/dinner as long as itís a hotel "restaurant" Buffet breakfast for lunch.

  5. #25
    Senior Member Arubalisa's Avatar
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    Quote Originally Posted by JLEW1818 View Post
    Very impressive. Are all the restaurant/bars located at the hotel?

    So basically you can eat anywhere you want for lunch/dinner as long as itís a hotel "restaurant" Buffet breakfast for lunch.
    Yes. Some are at the Marina Tower and other(s) the Ocean suites.

    The ones I know for sure (sorry don't get down that way very often), I am sure one of the timeshare owners knows the specifics.

    LG Smith, Blue and I think Aquarius are in the Marina Tower, others possibly as well.

  6. #26
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    Quote Originally Posted by Andrea J. View Post
    really?
    do you have a link so we can read the new policy from the source?
    It's not something I saw posted anywhere, I'm working with a team of wedding planners from abroad whose couple just got that notification for their January Wedding. The outdoor wedding party got a curfew of 10:00 PM. Which was unacceptable to them, so they have moved their wedding elsewhere.
    Your online entertainment booking portal | Book a band of professional and seasoned musicians for your wedding, function or corporate event. Sample the available bands via our website: www.sunnyrayaruba.com

  7. #27
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    It's likely then that the policy change does not affect your wedding plans, so they did not have to inform you. The policy change has affected the plans of a couple I am working with, if they had stuck with Riu after 10 the party would need to be moved to the ballroom, this was not an option for the couple, as they want a fully outdoors party with a band and lots of dancing. The details on the policy were not really explained.
    Your online entertainment booking portal | Book a band of professional and seasoned musicians for your wedding, function or corporate event. Sample the available bands via our website: www.sunnyrayaruba.com

  8. #28
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    Hmnm.. given what just took place with the couple coming down from Boston, I will have to disagree that Abi is top... Having a policy change after offering a service to a client is one thing, dealing with it in a great way, or accommodating customers is another. But perhaps this is a one time complication...

    Quote Originally Posted by Jason_Margarita View Post
    Hello Acushing, I've had the pleasure of working with Abi at the RIU and Juney at the Renaissance. And in my opinion they are both TOP in what they do...And both locations are fantastic.

    If possible, can you elaborate why after your wedding at the Renaissance you would have rather picked the RIU? I'm very interested in your feedback.

    Best Wishes,
    __________________________________________________
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    Your online entertainment booking portal | Book a band of professional and seasoned musicians for your wedding, function or corporate event. Sample the available bands via our website: www.sunnyrayaruba.com

  9. #29
    Senior Member Arubalisa's Avatar
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    Quote Originally Posted by Sunnyray_Aruba View Post
    It's likely then that the policy change does not affect your wedding plans, so they did not have to inform you. The policy change has affected the plans of a couple I am working with, if they had stuck with Riu after 10 the party would need to be moved to the ballroom, this was not an option for the couple, as they want a fully outdoors party with a band and lots of dancing. The details on the policy were not really explained.
    I would wager that they are trying to keep the noise down after 10 pm for the benefit of the other guests at the resort.

  10. #30
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    That appears to be the case... regardless, when a bride that has fallen in love with a venue gets to hear her dream out doors wedding dance party as promised is suddenly cut short by an hour and a half (all of the dancing portion), or that they have to move a 150 guests party to a ballroom, all of that just breaks a girls dreams...
    Your online entertainment booking portal | Book a band of professional and seasoned musicians for your wedding, function or corporate event. Sample the available bands via our website: www.sunnyrayaruba.com

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