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Thread: My Trip Report

  1. #1
    Senior Member ArubaAce's Avatar
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    My Trip Report

    Just got back today. I was in Aruba from 9/22 to 9/29 and stayed at La Cabana Resort.

    Day 1 was a challenge. I had a smooth flight on Jet Blue from NY. I went towards customs and there was some guy running after me yelling. Turns out I picked up his black carry on bag that looked like mine. Lucky for me he had my bag to switch because my CPAP machine was in the bag, passports, interval confirmation to La Cabana and a liter of VSOP Couvosiers...Great price too at Duty Free NY only $48 but it was $46 in Aruba..

    Grabbed a cab and when I got to La Cabana there was a mix up on check in dates. Interval International confirmed my timeshare exchange for 9/22 but somehow on the computer La Cabana had me for 9/29. They got me a room which worked out well for me because it was away from the construction and the room I was supposed to get was near the construction.

    However, I didn't get my room until 4pm. So I went to Lings around 2:30pm to get some groceries. When I went to pay, my credit card company denied the charges. They tried twice and it came up DENIED. I had to shell out $172 in cash to pay for the groceries so my advise is to always carry cash just in case. I always take $500.00..

    At la cabana you get free internet so I email my credit card company. They replied within an hour and told me they froze the card because of suspicious activity. Well, I don't blame them $172 in groceries in a foreign country is suspicious. They ask me to call them with a special code and security number. The front desk let me use their cell phone so I got it all straighten out. The lesson here is to always let your credit card company know you are going away. I usually do but I forgot!

    I took my 88 year old mother on this trip so basically my vacation consisted of going for 30 to 60 minute walks in the mornings, beach from 10:30 to 1:30, lunch in the room from 2:00 to 3:00. Pool at 4pm during the 4 to 6 happy hour. Dinner around 8pm..And Casino a few times..

    My dinner was as follows:

    Day 1 (Sat) Cooked cheeseburgers in my villa. I was tired and had all that grocery.

    Day 2 (Sun) Ate a Busters and played at the casino.

    Day 3. (Mon) Ate at the Islander Grill at La Cabana. I was surprised the food was pretty good. Last year I went for Fajita night and it was the worst fajitas I ever tasted. Maybe they have a new cook!

    DAY 4 (Tue) Ate at Mathhews Grill at Casa Del Mar. I had the Grouper in shrimp sauce. Now I am not a fish eater but wow it was excellent.. Afterwards we walked to the Alahambra Casino..

    Day 5. (Wed) Ate at Cubas Cookin. I ordered the Lechon Assado for my mother (Stuffed Roast Pork) which came with rice and black beans. My mother makes a mean Roast Pork but she raved about this dish. We also took advantage of the 2 free mojitos with the coupon. Afterwards we visited both casinos downtown..

    Day 6 (Thurs) At at Las Ramblas (La Cabana). I had the surf & turf. After waiting from 8pm to 9:15pm for the dinner, I ended up with an over cooked steak. I requested medium rare and it was very well done and dry. i told the Manager and all he did was appologise. The jumbo shrimps, bacon wraped scallops and garlic mashed potatoes though were delicious. My Mother had the seafood paella which was excellent...

    Day 7 (Fri) Ate at Chalet Suise which is my favorite. Love the food, service and atmosphere. Very pricey but worth it..

    That's my story. Other than the credit card problem, room delay, my mother falling after walking back from Busters, I had a great vacation.. I plan to go back next May for my 50th and maybe for 2 weeks.



  2. #2
    Aruba since 1979
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    Andrea J.'s Avatar
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    thank you for posting.
    you did well, considering the day 1 snafus (which would have sent me into a huge crying and whining stage)

    glad that you talked to the manager at La Ramblas at lacabana. did he/she at least offer to cook you a new piece of steak? my husband and i have given up on them.


    i am glad that you and your mom had a good time.
    88 wow, God bless her!!!

    any good luck at the casinos?
    Quote Originally Posted by ace2063 View Post
    Just got back today. I was in Aruba from 9/22 to 9/29 and stayed at La Cabana Resort.

    Day 1 was a challenge. I had a smooth flight on Jet Blue from NY. I went towards customs and there was some guy running after me yelling. Turns out I picked up his black carry on bag that looked like mine. Lucky for me he had my bag to switch because my CPAP machine was in the bag, passports, interval confirmation to La Cabana and a liter of VSOP Couvosiers...Great price too at Duty Free NY only $48 but it was $46 in Aruba..

    Grabbed a cab and when I got to La Cabana there was a mix up on check in dates. Interval International confirmed my timeshare exchange for 9/22 but somehow on the computer La Cabana had me for 9/29. They got me a room which worked out well for me because it was away from the construction and the room I was supposed to get was near the construction.

    However, I didn't get my room until 4pm. So I went to Lings around 2:30pm to get some groceries. When I went to pay, my credit card company denied the charges. They tried twice and it came up DENIED. I had to shell out $172 in cash to pay for the groceries so my advise is to always carry cash just in case. I always take $500.00..

    At la cabana you get free internet so I email my credit card company. They replied within an hour and told me they froze the card because of suspicious activity. Well, I don't blame them $172 in groceries in a foreign country is suspicious. They ask me to call them with a special code and security number. The front desk let me use their cell phone so I got it all straighten out. The lesson here is to always let your credit card company know you are going away. I usually do but I forgot!

    I took my 88 year old mother on this trip so basically my vacation consisted of going for 30 to 60 minute walks in the mornings, beach from 10:30 to 1:30, lunch in the room from 2:00 to 3:00. Pool at 4pm during the 4 to 6 happy hour. Dinner around 8pm..And Casino a few times..

    My dinner was as follows:

    Day 1 (Sat) Cooked cheeseburgers in my villa. I was tired and had all that grocery.

    Day 2 (Sun) Ate a Busters and played at the casino.

    Day 3. (Mon) Ate at the Islander Grill at La Cabana. I was surprised the food was pretty good. Last year I went for Fajita night and it was the worst fajitas I ever tasted. Maybe they have a new cook!

    DAY 4 (Tue) Ate at Mathhews Grill at Casa Del Mar. I had the Grouper in shrimp sauce. Now I am not a fish eater but wow it was excellent.. Afterwards we walked to the Alahambra Casino..

    Day 5. (Wed) Ate at Cubas Cookin. I ordered the Lechon Assado for my mother (Stuffed Roast Pork) which came with rice and black beans. My mother makes a mean Roast Pork but she raved about this dish. We also took advantage of the 2 free mojitos with the coupon. Afterwards we visited both casinos downtown..

    Day 6 (Thurs) At at Las Ramblas (La Cabana). I had the surf & turf. After waiting from 8pm to 9:15pm for the dinner, I ended up with an over cooked steak. I requested medium rare and it was very well done and dry. i told the Manager and all he did was appologise. The jumbo shrimps, bacon wraped scallops and garlic mashed potatoes though were delicious. My Mother had the seafood paella which was excellent...

    Day 7 (Fri) Ate at Chalet Suise which is my favorite. Love the food, service and atmosphere. Very pricey but worth it..

    That's my story. Other than the credit card problem, room delay, my mother falling after walking back from Busters, I had a great vacation.. I plan to go back next May for my 50th and maybe for 2 weeks.



  3. #3
    Senior Member ArubaAce's Avatar
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    Honestly, I had already eaten my steak. I was very hungry after waiting an hour to be served. However, someone should have come around to see how was everything. I think they only had 1 waiter so i don't blame him. The Manager should have at least offered me a free dessert. drink or something. All he told me was that he sympathized with me because he prefers his steak juicy. When i left he appologised again and said that the next time he will make sure that they make my steak right. Well, there won't be a next time!

    Last year I ran into the same situation at Matthews Grill at Casa Del Mar. I had already eaten 1/2 the steak but the Manager insisted they cook me a fresh steak. I told him it was ok I was already full because I ate like 6 jumbo garlic shrimp that came with it, 1/2 steak and mashed potatoes. He said no i insist and won't take no for an answer. They cooked me a fresh steak, 6 more shrimps and more garlic masghed potatoes. Oh my I was full!!! Lucky for me I was staying there so I just crawled up to my room. LOL..

    No luck in the casinos but Alahambra did give us $10 each to play for free by singing up for the card and free drinks...

  4. #4
    Aruba since 1979
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    yes, i understand about waiting and waiting and starving.
    omgosh, sometimes when we wait and wait we are ready to eat the tablecloth!

    we are lacabana owners and never have any of the on property restaurants ever been better than mediocre

    too bad about the casinos.
    makes me sad to donate instead of win.
    (now wild about the term lose )


    Quote Originally Posted by ace2063 View Post
    Honestly, I had already eaten my steak. I was very hungry after waiting an hour to be served. However, someone should have come around to see how was everything. I think they only had 1 waiter so i don't blame him. The Manager should have at least offered me a free dessert. drink or something. All he told me was that he sympathized with me because he prefers his steak juicy. When i left he appologised again and said that the next time he will make sure that they make my steak right. Well, there won't be a next time!

    Last year I ran into the same situation at Matthews Grill at Casa Del Mar. I had already eaten 1/2 the steak but the Manager insisted they cook me a fresh steak. I told him it was ok I was already full because I ate like 6 jumbo garlic shrimp that came with it, 1/2 steak and mashed potatoes. He said no i insist and won't take no for an answer. They cooked me a fresh steak, 6 more shrimps and more garlic masghed potatoes. Oh my I was full!!! Lucky for me I was staying there so I just crawled up to my room. LOL..

    No luck in the casinos but Alahambra did give us $10 each to play for free by singing up for the card and free drinks...

  5. #5
    Senior Member cpjones's Avatar
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    Thanks for the trip report... glad you got your VSOP back..... woulda been a huge loss!

    Good reminder on calling the credit/debit card companies before the trip. Does sound like you got it fixed quickly, thank goodness!

  6. #6
    Senior Member ArubaAce's Avatar
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    Andrea, when I checked out from la cabana the bill did not include the energy surcharge. Do they charge that afterwards?

  7. #7
    Aruba since 1979
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    for a 1 bedroom there should be an energy/timeshare tax that should be
    listed on your folio.

    when you checked in, lacabana charged your credit card $250.........that $250 was for energy/timeshare tax and other incidentals.

    look again at your folio and see if it is there.

    Quote Originally Posted by ace2063 View Post
    Andrea, when I checked out from la cabana the bill did not include the energy surcharge. Do they charge that afterwards?

  8. #8
    Senior Member ArubaAce's Avatar
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    All they listed was meals 1 night at Islander Grill, Las Ramblas, drinks at the Pata Pata Bar and Beach Bar. Most likely they will add it later on. I just checked with my online credit card balance and they haven't posted any of the charges yet...

  9. #9
    Aruba since 1979
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    did u do the express check out?
    Quote Originally Posted by ace2063 View Post
    All they listed was meals 1 night at Islander Grill, Las Ramblas, drinks at the Pata Pata Bar and Beach Bar. Most likely they will add it later on. I just checked with my online credit card balance and they haven't posted any of the charges yet...

  10. #10
    Senior Member ArubaAce's Avatar
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    No I checked out at the front desk..I think last year they didn't list the energy charges but then I saw the charges on my credit card. Weird!! They asked me for an email so maybe it will all be email to me..

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