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Thread: Aruba Marriott Pool Renovation Starts August 18

  1. #1
    Senior Member Arubalisa's Avatar
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    Exclamation Aruba Marriott Pool Renovation Starts August 18

    http://www.arubaplayground.com/renovation/hotels/hotel-information/travel/auaar-aruba-marriott/Pool-Area-19.html

    "Pool Area
    The pool area at our Resort will receive a facelift starting August 18th until the end of September, 2009. During this time we will be resurfacing the pool. In addition, the surrounding rock formations will be part of a beautification project. Therefore our pool facilities will be closed for an estimated six weeks.

    All guests staying at our Resort from August 18th until the end of September can enjoy the pool facilities at Marriott's Ocean Club, adjacent to our hotel. This freeform pool features a spacious pool deck, several secluded swimming areas with a very comfortable swim up bar. To snuggle up after your swim, deck chairs are provided for a perfect lounge moment with your favorite book, or to get an afternoon snooze.

    Have a playful day."

  2. #2
    Senior Member KATH2ME's Avatar
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    Hey lisa,

    having a reservation at the ocean club in the beginning of dec. Am happy to see all this stuff will be done hopefully by the time i get there, thanks for the info

  3. #3
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    I am staying at the Marriott Casino in the early part of Sept. I called the hotel and asked if they will be undergoing pool renovations at that time and they assured me they will be completed by then. I have read what their hotel web site says but they told me differently. I called the Marriott reservation line as well and they said all renovations will be complete by then.

    Does anyone have any updated info on this?

  4. #4
    Aruba since 1979
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    Andrea J.'s Avatar
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    i would go by the link that lisa provided

    as it states

    Pool Area

    The pool area at our Resort will receive a facelift starting August 18th until the end of September, 2009. During this time we will be resurfacing the pool. In addition, the surrounding rock formations will be part of a beautification project. Therefore our pool facilities will be closed for an estimated six weeks.
    All guests staying at our Resort from August 18th until the end of September ------can enjoy the pool facilities at Marriott's Ocean Club, adjacent to our hotel.
    ===================================


    if you are inconvenienced by this, ask them to move u to the renaissance in town or see if you can be accomodated at ocean club

    andrea

  5. #5
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    Carol-
    I also called, since I am staying at the Marriott starting Sept. 15th. The folks on the phone, even the supervisor,had no idea what I was talking about, even though I told them the information was posted on the website. I am concerned that we will be sharing a pool with 2 hotels worth of visitors.....

  6. #6
    Senior Member Arubalisa's Avatar
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    The website http://www.arubaplayground.com proved to be a reliable source during the prior stages of the Marriott's renovations.

    "End of September" is not very specific, so if you will be traveling near then or even early October, I would go with an "open mind".

    Many projects in Aruba tend to go slower than anticipated, but then again, the Riu renovation was completed in record time.

    I would imagine, no one, including the resort, could give you a specific date. Imo though it is inexcusable that a supervisor wouldn't even know about an upcoming renovation.

  7. #7
    Senior Member qlaval's Avatar
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    Last year when the Marriott Ocean Club pool was redone it was finish on time...

  8. #8
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    Thumbs down Shame on Marriott!!!

    I just spoke with Marriott Customer Service and was told it was a conscious decision by the hotel management to NOT disclose the pool renovation on their homepage. It was also decided not to contact those with existing reservations nor show a warning (as most websites do) to those making new reservations about the pool closure. Based on these obvious deceptions (Marriotts words not mine), I'm not surprised that the hotel told Carol_in_pittsburgh that the renovations would be completed prior to her arrival.
    Last edited by trader61; 08-11-2009 at 10:34 PM. Reason: clarification...symantics

  9. #9
    Senior Member Arubalisa's Avatar
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    Quote Originally Posted by trader61 View Post
    was told it was a conscious decision by the hotel management NOT to disclose the pool renovation on their website.
    http://www.arubaplayground.com/renovation/hotels/hotel-information/travel/auaar-aruba-marriott/Pool-Area-19.html

  10. #10
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    Andrea J.'s Avatar
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    i do not think that marriott is trying to mislead anyone.
    i bet it is all about communication or the lack thereof.

    andrea

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