I used to stay at the Hyatt before I bought my shack in Savaneta. The Hyatt is definitely a great place to stay, but the tariff is steep. A friend stayed there this summer and reported great service, excellent room, and so forth. I put some photos of the lobby, pools, and bars on my blog.
We used to stay at the Hyatt... great property with the best staff on the island... The hotel is warm and inviting and top notch all the way. Ruinas del Mar is premier restaurant and the Hyatt Sunday brunch is the best on the island. The casino is also first class. With that said, we switched to the Radisson a few years ago because we felt that we got more for the money including a 'sit-down' balcony. The grounds are every bit as nice in a less formal way and the pool seems to be less crowded. The beach at both is fantastic, but I really believe the Radisson has more palapas.
I stayed at the hyatt this past april. I can't say enough - the beach, grounds, staff, service, etc is first class. It is more expensive but so worth it. I love the casino there and the sunday brunch is indescribable. The only and i mean only complaint was not having a sit down balcony. You can stand on it but no chairs, etc. I love sitting out in the morning with coffee. Other than than that - perfect!!!
The hotel is so nice - the grounds are so tropical and open air lobby with nice bars and restaurants. The service was the best. The rooms are nice too but as i said with the standard room there is only a balcony to stand on. I love the location - right in the middle of palm beach and you can walk the boardwalk behind all the high rise hotels. The sunday brunch is the best!! We also ate at ruinas which was very very nice. I also prefer there casino to the other hotels - they have a live band every nite in the casino. You are across the street from other good less expensive restaurants too and you can walk to the new mall. I can't wait to go back!!
Joycee.... If you have any specific questions about the Hyatt, I'd be happy to try to answer them. You WILL NOT regret choosing the Hyatt. It is a first class hotel all the way. The location is within walking distance of lots of dining choices and the grounds are really nice. The staff is superior to any property on the island! We alway enjoyed our morning in the lobby which is open to the grounds... you will love this resort.