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*Arubalisa* · 08-26-2009, 10:46 AM

FWIW, it doesn't change circumstances, but the Radisson will have a new General Manager at the beginning of October. Speaking from experience, I can say that the new manager, Rob Smith is a "hands on" manager and readily interacts with guests, especially if there is a problem. Doesn't help Sgroi135 but hopefully there will better things to come in the future.

Sgroi135 · 08-26-2009, 11:14 AM

Quote:

Originally Posted by Arubalisa

FWIW, it doesn't change circumstances, but the Radisson will have a new General Manager at the beginning of October. Speaking from experience, I can say that the new manager, Rob Smith is a "hands on" manager and readily interacts with guests, especially if there is a problem. Doesn't help Sgroi135 but hopefully there will better things to come in the future.

I am more upset with the way that the management handled the situation. They changed their story in the end, blaming it on pop-ups and Legal Action.

I hope that you are right with the new manager at the Radisson.

The hotel was great, but I don't know if I could ever go back there.

Also that the Radisson Computers were hacked a few months ago. And they had problems with US and Canada Hotels. That is not really a fault of the Radisson per se. But it just stinks that it happened.

*Arubalisa* · 08-26-2009, 11:54 AM

I assure you the new GM is a stand up guy. For a number of years he ran the then Wyndham and the Westin, also overseeing it's renovation.

As to the reference regarding the Radisson security breach, there is further info at http://www.radisson.com/openletter/

Sequenzia · 09-04-2009, 07:17 PM

Marriot is better, I think.

08-26-2009, 10:46 AM	#21 (permalink)
Arubalisa Moderator Join Date: May 2007 Location: Boca Catalina Posts: 10,114 Images: 167	FWIW, it doesn't change circumstances, but the Radisson will have a new General Manager at the beginning of October. Speaking from experience, I can say that the new manager, Rob Smith is a "hands on" manager and readily interacts with guests, especially if there is a problem. Doesn't help Sgroi135 but hopefully there will better things to come in the future. Share Share this post on Digg Del.icio.us Technorati Twitter Share Post on Facebook __________________ Aruba Bound! ~ Blogging to Aruba ~ Cat Resource Directory ~ Our-Cruises ~ Pictures of Aruba

08-26-2009, 11:54 AM	#23 (permalink)
Arubalisa Moderator Join Date: May 2007 Location: Boca Catalina Posts: 10,114 Images: 167	I assure you the new GM is a stand up guy. For a number of years he ran the then Wyndham and the Westin, also overseeing it's renovation. As to the reference regarding the Radisson security breach, there is further info at http://www.radisson.com/openletter/ Share Share this post on Digg Del.icio.us Technorati Twitter Share Post on Facebook __________________ Aruba Bound! ~ Blogging to Aruba ~ Cat Resource Directory ~ Our-Cruises ~ Pictures of Aruba

09-04-2009, 07:17 PM	#24 (permalink)
Sequenzia Junior Member Join Date: Sep 2009 Posts: 3	Marriot is better, I think. Share Share this post on Digg Del.icio.us Technorati Twitter Share Post on Facebook