Community Forum

Kristin113 · 01-25-2012, 01:01 PM

We are looking into staying at the Renaissance and was wondering if anyone had any info on requesting a specific floor for our room once we receive our confirmation. I was going to book through CheapCaribbean.com and was choosing an Ocean/Pool View Unit in the Ocean Suites, but would like to know before I book it, if I could call the hotel directly once our trip is confirmed to request a ground floor room? I've tried emailing the hotel already and haven't heard anything back yet.

Randi · 01-26-2012, 09:26 AM

I am sure that the Renaissance is similar to other timeshare resorts, they give floor and room preference to owners first and then to people that rented from them directly. Hate to say this but I was told by a hotel recently that if you booked from a discount website they put your room allocation request at the bottom of the list.
I would suggest after you book that you contact the hotel directly as that will certainly help but depending on how full they are, don't be disappointed if your room request isn't honoured.

*Andrea J.* · 01-26-2012, 10:08 AM

if you have skype, the call will be very inexpensive.

the renaissance ocean suites is only partial timeshare.
2 of the floors are timeshare.......the other 3 , not

i know floor number 5 is timeshare.
the other floor of timeshare i do not know.

Quote:

Originally Posted by Kristin113

We are looking into staying at the Renaissance and was wondering if anyone had any info on requesting a specific floor for our room once we receive our confirmation. I was going to book through CheapCaribbean.com and was choosing an Ocean/Pool View Unit in the Ocean Suites, but would like to know before I book it, if I could call the hotel directly once our trip is confirmed to request a ground floor room? I've tried emailing the hotel already and haven't heard anything back yet.

Kristin113 · 01-26-2012, 10:41 AM

Thanks guys, I am going to call them before I book anything.

*Arubalisa* · 01-26-2012, 02:13 PM

Please let us know what they reply. I am curious if they would guarantee a specific floor without a reservation, or even if a reservation is made.

qlaval · 02-02-2012, 07:21 PM

Quote:

Originally Posted by Andrea J.

...
the renaissance ocean suites is only partial timeshare.
2 of the floors are timeshare.......the other 3 , not

i know floor number 5 is timeshare.
the other floor of timeshare i do not know.

It's the other around...

Three floors are TS units:1th-3ht-5th floors
Two floors are hotel units: 2th-4th floors

bhut · 02-02-2012, 09:31 PM

In the future you should Rent your room from a Timeshare owner, If they own a Pool-ocean Unit you will get a Pool-ocean unit, and if you ask the owner to request a ground floor unit you would probably get one. If it were me I would Request a 5th. floor unit for the view, but some people like to be able to walk right out of their slider to the Pool. Good Luck! Bill

cindyo · 02-03-2012, 05:06 PM

I am goning to be honest with you and tell you now that I highly doubt you will get a poolside room. Timeshare owners usually have first dibs. Just being honest here....

Kristin113 · 02-04-2012, 08:42 AM

Thanks for all of the help, and we decided to rent a timeshare from someone that owns on the first floor just so we were guaranteed.

*Andrea J.* · 02-04-2012, 09:27 AM

and kristin.......i bet renting directly from the owner is more economical ;-)

01-25-2012, 01:01 PM	#1 (permalink)
Kristin113 Member Join Date: Aug 2007 Posts: 53	Requesting Specific Floor at Hotel We are looking into staying at the Renaissance and was wondering if anyone had any info on requesting a specific floor for our room once we receive our confirmation. I was going to book through CheapCaribbean.com and was choosing an Ocean/Pool View Unit in the Ocean Suites, but would like to know before I book it, if I could call the hotel directly once our trip is confirmed to request a ground floor room? I've tried emailing the hotel already and haven't heard anything back yet. Share Share this post on Digg Del.icio.us Technorati Twitter Share Post on Facebook

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01-26-2012, 09:26 AM	#2 (permalink)
Randi Senior Member Join Date: May 2007 Posts: 1,516 Images: 9	I am sure that the Renaissance is similar to other timeshare resorts, they give floor and room preference to owners first and then to people that rented from them directly. Hate to say this but I was told by a hotel recently that if you booked from a discount website they put your room allocation request at the bottom of the list. I would suggest after you book that you contact the hotel directly as that will certainly help but depending on how full they are, don't be disappointed if your room request isn't honoured. Share Share this post on Digg Del.icio.us Technorati Twitter Share Post on Facebook __________________ Randi Next Aruba trip in

01-26-2012, 10:41 AM	#4 (permalink)
Kristin113 Member Join Date: Aug 2007 Posts: 53	Thanks guys, I am going to call them before I book anything. Share Share this post on Digg Del.icio.us Technorati Twitter Share Post on Facebook

01-26-2012, 02:13 PM	#5 (permalink)
Arubalisa Moderator Join Date: May 2007 Location: Boca Catalina Posts: 10,685 Images: 174	Please let us know what they reply. I am curious if they would guarantee a specific floor without a reservation, or even if a reservation is made. Share Share this post on Digg Del.icio.us Technorati Twitter Share Post on Facebook __________________ Aruba Bound! ~ Blogging to Aruba ~ Hoosier Kitties ~ Our-Cruises ~ Pictures of Aruba

02-02-2012, 09:31 PM	#7 (permalink)
bhut Member Join Date: Nov 2009 Location: Renaissance Island Posts: 55	In the future you should Rent your room from a Timeshare owner, If they own a Pool-ocean Unit you will get a Pool-ocean unit, and if you ask the owner to request a ground floor unit you would probably get one. If it were me I would Request a 5th. floor unit for the view, but some people like to be able to walk right out of their slider to the Pool. Good Luck! Bill Share Share this post on Digg Del.icio.us Technorati Twitter Share Post on Facebook

02-03-2012, 05:06 PM	#8 (permalink)
cindyo Senior Member Join Date: May 2007 Location: Reniassance Island Posts: 3,692 Images: 138	I am goning to be honest with you and tell you now that I highly doubt you will get a poolside room. Timeshare owners usually have first dibs. Just being honest here.... Share Share this post on Digg Del.icio.us Technorati Twitter Share Post on Facebook qlaval likes this. __________________ Cindyo Family Poolside at the Rennaissance suites April 2010 Family with Bully, arubalisa & family Next Aruba trip in

02-04-2012, 08:42 AM	#9 (permalink)
Kristin113 Member Join Date: Aug 2007 Posts: 53	Thanks for all of the help, and we decided to rent a timeshare from someone that owns on the first floor just so we were guaranteed. Share Share this post on Digg Del.icio.us Technorati Twitter Share Post on Facebook Andrea J. and qlaval like this.

02-04-2012, 09:27 AM	#10 (permalink)
Andrea J. Aruba since 1979 Moderator Join Date: May 2007 Location: renaissance island, eagle beach, amsterdam manor/passions beach bar, Hung Paradis, alto vista chapel, madam janettes, big porch at B55 Posts: 13,258 Images: 80	and kristin.......i bet renting directly from the owner is more economical ;-) Share Share this post on Digg Del.icio.us Technorati Twitter Share Post on Facebook __________________ Please, I'll have a Grande' decaf Mocha Latte' with a shot of liquid tranquilizer.