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Thread: Gold Coast Questions

  1. #21
    Senior Member Liz - Aruba Lover's Avatar
    Join Date
    May 2007
    Great news.

  2. #22
    Senior Member ~Amy~'s Avatar
    Join Date
    May 2007
    Quote Originally Posted by Aruba4ever View Post
    Tiffany has already confirmed my reservation and actually bumped me one category in a room level as well. I am glad I did not bash the Ritz for the mistake...they stepped up big-time to make sure me and my family are happy with prompt service and an excellent ending to a crappy weekend.
    You are going to love the lounge on the Club Level - it's amazing (as is the service!)
    ~Amy~ - Sedona, AZ: April/May 2018 -- Ireland: June/July 2018 -- 36th trip to Aruba: Sept./Oct. 2018 --
    Italy: Nov./Dec. 2018

  3. #23
    Senior Member Aruba4ever's Avatar
    Join Date
    Mar 2009
    Amy I can't wait to experience the club level. Everyone at the Ritz is amazing and I am sure the club level workers are the top of the bunch, if that is even possible... I am glad I decided to email the hotel manager directly to explain my situation, she fixed the error instantly.

    On a different note, the Hilton was really good as well. When I canceled my trip with them this morning, they offered me 200 off my next trip there....I passed on the offer as I was just pleased to have my trip back as I had planned initially and don't have any plans not to continue to stay at the Ritz Carlton for future trips.

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