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Thread: When you travel...Who watches your pets?

  1. #21
    Senior Member WaltVB's Avatar
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    Aug 2011
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    Scott's Brats, Iguana Joes, Surf Club
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    What a terrible experience for you and Belle. Andrea, you always tell us to contact management when we have a problem. Did you contact the kennels manager? Was "you are done here" their only statement or did they talk to you further?

  2. #22
    Aruba since 1979
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    Andrea J.'s Avatar
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    May 2007
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    29,947
    Yes we demanded a refund for the boarding and with the help of our discover card intervening they refunded the boarding. They also gave us a $ 500 to be used for vet services there. Since their vet ( the owner) I felt was very incompetent. After all it was his kennel., I did take their credit but only used it for prescriptions such as the tricfexis for flea control/ heart worm preventative. It took us about 3 yrs to spend the credit there.

    our regular vet is the one that treated belle for the dehydration and malnourishment . It was our choice to go to our vet for Belle treatment.
    Quote Originally Posted by WaltVB View Post
    What a terrible experience for you and Belle. Andrea, you always tell us to contact management when we have a problem. Did you contact the kennels manager? Was "you are done here" their only statement or did they talk to you further?

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