The problem is that you have two guys that want to be in charge. Egos tend to get in the way of doing the "right" thing more often than not.
sadly this is at the expense of a lot of people that do not make what the "chiefs" make....they make the big decisions and should think of their employees and stock holders first...instead of their egos and pockets !!!!
Well I remember a few years back watching 20/20 News and they were talking about how American Planes are actually serviced outside the US to a Foreign country because its cheaper. In American's Defense a lot of airlines have outsourced their planes maintenance to foreign countries..
i flew SWA today to New England.
the flight attendants were making snide and sarcastic comments over the PA system about loose seats, (telling us to go under our seats and check the bolts), comments about SWA having happy pilots and job actions etc. normally i love a good joke. normally i am always the one trying to be funny. but this hit a nerve and i was really frustrated........to the point i contacted customer service and lodged a complaint.
the lack of professionalism and them poking fun at a very serious thing was just unacceptable.
AA obviously has some problems.......but for another airline to be ridiculous about it was more than i could stand.
SWA should be saying....there but for the grace of god, go i.
I see on the news today that the FAA is looking into AA's problems with seats coming loose on their 757's (think I got that right)....it is a terrible thing to have to worry about....I fly a lot for work and I am usually unflappable on flights, but I do not think I would fly AA now until they correct the problems they are having.....
From what I've heard the issue was that the pins were worn to the point that they were starting to pop out of the track that holds them. The seats in question are used on less than half of the American 757 fleet, so that should help speed up the repairs. They use a newer model seat on the rest of the 757 fleet with a different pin design. Other airlines do use the model that AA has had problems with, I would expect the FAA to issue a bulletin to the other airlines requiring a specific examination of the pins at their next scheduled maintenance visit.