I recall the nightmare last yr. Took the last non stop from aua to jfk. Check in & wewe were offered $600 each if we switched to the Mia flt & then to NY. We declined. Get through customs only to find it was delayed an hour. That hour was extended to over 11 hrs. Once you go through customs they will not let you leave the area. No representative from AA to help you change a flight.
Does anyone know a way around this. AA canceled their flt on 10/4--how to you switch to another airline. I also have concern as flt 1964 has been known for long delays & hard to make connections.