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Thread: Our return flight canceled, Aruba Airlines, according to our TA!

  1. #11
    Senior Member LeaveTheKidsWithMom's Avatar
    Join Date
    Apr 2015
    Natural Pool
    We have some good news. After 90 minutes on the phone yes ninety minutes with ECT, they were adamant that they left a voice message and email on August 15th that our flight was canceled. At this point we know most of this is on them as they NEVER contacted us about any changes. So they agreed to pay for half of Divi Village Golf and Beach Resorts lowest room for one night even though we are in their highest room (they had nothing to do with our original booking at Divi). They will not pay for any food or car rental. We figure that when we check in to Divi we go over the situation with them and offer to pay the difference to keep our same room. So our 11 days in Aruba is now 12 days and an extra $150 out of pocket total. I'm curious as to what actually happened and if Aruba Air flies on 10/29.

    On the other hand we have one bag packed and two more to go with 9 hours left until we start the trek to MIA, and Kellie just got back from the nail salon, anyone want to guess what color? Yep, bright orange just like the jeep.

    Thank you everyone for the advice and best wishes. Andrea, we used a TA for our flight because of the language barrier between us and them.

  2. #12
    Aruba since 1979
    Andrea J.'s Avatar
    Join Date
    May 2007
    Glad it is fixed!
    i am looking forward to your aruba story!

    safe and easy travels tomorrow.

  3. #13
    Senior Member cpjones's Avatar
    Join Date
    May 2007
    Eagle Beach, Glitz Casino, Manchebo Beach Resort
    Really is a decent outcome compared to what it coulda been .... enjoy your trip..... safe travels..... and contact us from 'the other side'........!

  4. #14
    Member kemperato's Avatar
    Join Date
    May 2011
    Palm Beach, The Beach Bar, Arashi Beach
    Glad this all worked out for you. Looking forward to your reports. I recall you frequent Bright Bakery. Can you confirm that they no longer carry loompia? (That's what we were told while there last month but there was a language barrier so I'm hoping I misunderstood as there's was the best I've ever had!)

  5. #15
    Senior Member
    Join Date
    Dec 2011
    Eleven days turns into twelve days?? Talk about the Silver lining behind the dark cloud.

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