I would like to post a question for travelers.
2014 would have been our 9th consecutive trip to Aruba --- 5th year traveling with my daughter and her daughter (our granddaughter). The father has never joined us.
We had a brand new passport for the 6 year old since her first 5 years was used up. Her father had to be present to get the passport in January 2014.
When we arrived at the ticket counter in March2014 --we were not allowed to board because we did not have a signed permission form from the father. We never had this form for any of the other trips.
I would like to know if anyone else has been denied boarding because of the same occurrence.
There is nothing on the website and the airlines refunded our tickets -- but we lost our timeshare for 2014. We feel like we were unfairly treated.
Where and how do I submit this ? Thank you