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Thread: Reminder to Check Flight Reservations

  1. #1
    Senior Member DiviDiviFan's Avatar
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    Reminder to Check Flight Reservations

    Just a friendly reminder to check flights periodically as your trip gets closer. I checked my USAir yesterday and noticed my flight out of BDL changed from 8 am to 6:30 am!!!! Never received an email from USAIR? Also my "choice seats" which we paid extra for were changed on our last flight home, we still had choice seats just not in the same row. Called USAir the rep was very friendly, refunded us for the choice seats that were changed and gave us new seats (not choice) together. This is the first time I booked directly thru a airline so was surprised that they never alerted me. This change was done June 1st. I used to use CheapCarribean and would always get emails even with a 5 min. change. Needless to say I will be keeping an eye on this weekly for hopefully no more changes. Good news is I will arrive in Aruba 2 hours earlier, and thank Goodness Bully is still available to take care of us

  2. #2
    Senior Member Arubalisa's Avatar
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    Great reminder! It has happened to us before as well, but with Delta. They changed to a larger plane and everyone lost their seats! No notification, but I caught the change early on so I could recapture seats. There were many people caught unaware and the flight ended up departing late because there were so many people without seat assignments. They all had to stand on line at the gate. A lot of upset passengers traveling as families with children. Delta did not make many friends that day!

    I meant to post the reminder a few weeks ago when I received notification of a flight time change for my father's flight in December on American. It was only 20 minutes earlier, HOWEVER I also checked his seat to make sure he did not lose it. Sure enough, American changed the plane configuration and he lost his seat. Fortunately I caught it early on, called American and he was given an even better seat the one originally assigned!

  3. #3
    Senior Member danadog56's Avatar
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    I book with usair every year and check my flights about once every 2 weeks. If you have had changes made to your reservation you have to approve them or if not call the airlines, once in all the time I have booked with them have I had problems. The seats I chose were changed on the new plane and I asked to be put back in my original seats.....was told by the agent that I did not own those seats usair did and that I can not demand seats that don't belong to me. I told her that was the reason I book my flight for november in March !!! Then I suggested she put me in first class, which of course did not go over very well.....after alot of arguing she finally relented and put me back in my original seats....So I learned my lesson and check frequently to make sure none of the changes affects my seats....
    This year I have had to approve 3 flight changes but two were time changes only (and only by a few minutes), the other was a flight number change and nothing else. Seats remained the same....I even checked with flight guru to make sure there was not difference in the design of seats on the new plane.
    ARUBA....HOME AWAY FROM HOME

  4. #4
    Senior Member ~Amy~'s Avatar
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    Aircraft changes and flight time changes happen regularly without notification with all of the airlines - and when they do the chances are good that your seat has changed, too. I check all of my business and vacation flights at least once a week (only takes a few minutes online) for any time changes, aircraft/seat changes. It's just part of flying - you need to be on top of things so if there are changes you can get it corrected early on. Finding out at the airport is too late.
    ~Amy~ - 35th trip to Aruba: New Years Eve 2017/2018 -- Zihuatanejo, MX: March 2018 -- Ireland: June/July 2018 -- 36th trip to Aruba: Sept. 2018




  5. #5
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    We had the same thing happen to us for our most recent trip. We bought our tickets early since they were at a good price. When we went to do online check-in for our flight, we noticed that they had 'down graded' to a small plane and we also had lost the seats we had chosen when we booked. I think that as 'paying customers' we should be notified of such changes. After all, why have us supply our e-mail address if they have no intention of notifying us? I think the airlines have really taken their customers for granted and need to take 'customer service 101'. They act like they are doing us a favor by 'taking our money'. The onus is on the customer and nothing is the airlines responsibility.......something is definitely wrong with that business model for the consumer!

  6. #6
    Senior Member WaltVB's Avatar
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    I book through US Air every year. I am a Dividends Miles member and under my account there is a box to check for "notify me". I checked it years ago, gave my email and phone number and I receive updates on pending rsvp's, online check in, and current flight status if I am on business or personal travel. I also added my wifes info so she is notified of flight changes and status when I am away.

  7. #7
    Senior Member ~Amy~'s Avatar
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    Quote Originally Posted by WaltVB View Post
    I book through US Air every year. I am a Dividends Miles member and under my account there is a box to check for "notify me". I checked it years ago, gave my email and phone number and I receive updates on pending rsvp's, online check in, and current flight status if I am on business or personal travel. I also added my wifes info so she is notified of flight changes and status when I am away.
    We have done the same with Delta (husband is Elite Gold Medallion with Delta and I'm Silver) - but 8 times out of 10 there is no notification unfortunately. Last time I was notified I was actually AT the airport headed toward my gate for a business trip - got a call on my cell that my flight had been cancelled when in actuality only the flight number had changed. Needless to say, no matter which airline, I will never depend on their notifications and always rely on myself (I'm much more reliable. LOL!)
    ~Amy~ - 35th trip to Aruba: New Years Eve 2017/2018 -- Zihuatanejo, MX: March 2018 -- Ireland: June/July 2018 -- 36th trip to Aruba: Sept. 2018




  8. #8
    Senior Member Arubalisa's Avatar
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    Quote Originally Posted by ~Amy~ View Post
    but 8 times out of 10 there is no notification unfortunately. Last time I was notified I was actually AT the airport headed toward my gate for a business trip - got a call on my cell that my flight had been cancelled when in actuality only the flight number had changed. Needless to say, no matter which airline, I will never depend on their notifications and always rely on myself (I'm much more reliable. LOL!)
    Same for us.

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