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Thread: Southwest Price Drops

  1. #1
    Junior Member
    Join Date
    Apr 2014
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    6

    Southwest Price Drops

    Hello. Has anyone ever taken advantage of getting credit when the price of a booked Southwest flight drops after purchase? I have read many things on the web about this process. I noticed my flight price dropped but when I try to change the flight by rebooking, it gives me a different price than if I were to do it as a totally new reservation. Of course the rebook price is higher than what I paid! What a good scam in my opinion. Just wondering if anyone actually had it work by rebooking over the web.

  2. #2
    Aruba since 1979
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    Andrea J.'s Avatar
    Join Date
    May 2007
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    29,937
    there is no gettig a credit when the price drops on SWA.
    on JB there is a credit given for future travel, providing the price drop is found within a week or 2 of the original booking.

  3. #3
    Senior Member
    Join Date
    Sep 2010
    Posts
    199
    Andrea, when did SWA change their rules? When I booked FLA. trips and the price went down they always gave me the difference. Then again its been about 3 years since I've flown with them.

  4. #4
    Aruba since 1979
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    Andrea J.'s Avatar
    Join Date
    May 2007
    Posts
    29,937
    i am basing my comment on our airfare to manchester nh (r/t orlando to manchester in july)
    The outbound dropped $20 per ticket and inbound $15 per ticket. A total of $70 for my husband and I. I called asked for a credit in the difference and the answer was no.
    There are no rebooking charges for changes or cancellations, but there are no monetary refunds that are given.

    We had booked them online a month earlier.
    They were "wanna getaway" fares.

    They told me that if I wanted to cancel our original booking i could with no penalty. We would be given SWA air credit to be used within a year of our purchase date. Then they said we could book the new air price online.

    But, after hemming and hawing, i ended up keeping our original booking.

  5. #5
    Senior Member richp14's Avatar
    Join Date
    Jun 2009
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    Renaissance island, Eagle Beach, Seaport Casino
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    127
    We booked SW round trip to Aruba in august for our Janruary trip. It was 54,400 points. The next day it had dropped to 41,400 pts, so I canceled and rebooked. When you pay $$ rather than points, you get a credit you can use within a year.

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