For those of you that travel to Aruba via SWA........
We recently flew a very crowded SWA to and from Manchester NH and the boarding process
was the smoothest and least chaotic that I have ever seen in many years flying SWA.
I think that people are getting the hang of it.
The most chaotic SWA boarding process that i have seen was in Aruba . In Aruba they set up a corral system where they lined folks up Group A, B and C.
Folks did not seem to be positioned correctly and "exasperation" was the keyword.
However, it did work.
Last edited by Andrea J.; 12-18-2015 at 10:03 AM.
Reason: spelling. thank you spelling police ;)
I'm guessing it's harder in Aruba since they don't have a specific gate just for Southwest. At BWI, the SW gates have the semi-permanent signs that help people line up in the right order.
Our only experience leaving Aruba on SW was a delay and we had to take busses to board from the tarmac, you wanna talk about choas???? It was a mess, but SW made it right with us by responding to my emailed concerns with vouchers towards another flight.
Arashi Beach, Hyatt, Radisson, Shopping, Flea Market, Downtown, Palm Beach, Everything
that logic seems like adding more stress to the traveler. our friends flew home on SWA from Aruba. They were on the beach, had to get back to get on the laptop to try to get in group A but didn't make it and one got in group A and the other in Group B. Please, just give me an assigned seat. I stopped playing musical chairs when I was a kid. I didn't find it fun then, and I certainly wouldn't pay to play it as adult.