your situation with gandlemans is horrible.
have you been in communications with them?
do you still have your receipt and the appraisal that they gave you when you bought the ring?
when you go back to aruba, go armed with the paperwork.
also too, print out this thread so you can show them that you will state your dissatisfaction online.
hold the line and do not budge.
i would be so po'd that i would bring in a police officer with me and claim robbery!!
i would be standing outside the store with a sign saying Buyer Beware.
( i stood outside a vet's office with a sign saying THEY LOST MY GRANDMOTHER'S CAT. brought the cat in for spaying, went to pick it up and they tried to give me a replacement kitty instead....saying the cat died in surgery. I demanded the body which they could not produce..finally admitted that the cat escaped thru an open door i hope that i kept at least one new patient away. a friend did the same to a car dealership that pretty much held her hostage til she made the purchase. she was intimidated and they held her license. the consumer has power and should use it.)
deceit is terrible and you can and should make waves...........firmly, with class and politeness. follow thru !
ok i will get off my soapbox.